“The newest member of our fraud-prevention team, Daisy, is turning the tables on scammers–outsmarting and outmaneuvering them at their own cruel game simply by keeping them on the line,” Virgin Media O2 Director of Fraud Murray Mackenzie said in a blog post .

UK’s largest mobile network operator, O2 has developed an AI-powered tool named Daisy, designed to outsmart phone scammers by impersonating an elderly grandmother. In response to research showing that many people want to fight back against scammers without wasting time,